Ebbsfleet International Train Station
Ebbsfleet International Train Station
Ebbsfleet International
Ebbsfleet International station
International Way
Ebbsfleet Valley
Kent
DA10 1EB
Ticket office opening hours:
Monday - Friday - 05:35 to 22:00
Saturday - 05:35 to 22:00
Sunday - 09:20 to 17:40
Ebbsfleet International at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accesible Ticket Machine
booking hall
-
Booking Office Counter
There are standing height and wheelchair height ticket counters available.
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
-
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
On the approach to the station from the main car parks
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 44
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Hire: Note Contact Avis on 01474 350631
-
Car Parking Details
Parking 1:
Phone number: 0207 431 4001
Operator Name: HS1
Name: Station Car Park - A, B C & D
Spaces: 4945
Charges:
Daily: £10.20
Weekly: £42.10
Monthly: £136.70
ThreeMonthly: £397.80
SixMonthly: £796.90
Annual: £1,367.20
Saturday: £10.20
Sunday: £10.20
Number Accessible Spaces: 84
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 2:
Operator Name: HS1
Name: Station Car Park - Premium
Spaces: 280
Charges:
Daily: £5.80
Weekly: £53.30
Monthly: £172.20
ThreeMonthly: £505.70
SixMonthly: £1,011.50
Annual: £1,734.00
Saturday: £5.80
Sunday: £5.80
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
-
Rental Car
- Availability YES Yes
- Note Contact Avis on 01474 350631
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Booking Hall - Available during staffing hours
-
Station Location & Directions
- Latitude 51.442898
- Longitude 0.321002
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change YES Yes
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:35 to 22:00
Saturday - 05:35 to 22:00
Sunday - 09:20 to 17:40
-
Ticket Office Hours
Monday - Friday - 05:35 to 22:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
-
Other transportation
-
Rail Replacement Services
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Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)
-
Rail Replacement Services
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Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.